Question 1

How do I read a book I bought?

Accepted Answer

Open your library and click the book. It streams in your browser — no downloads, no app.

Question 2

Can I read offline?

Accepted Answer

Not yet. Books stream from our servers to protect authors against piracy.

Question 3

What payment methods do you accept?

Accepted Answer

Nigerian cards, bank transfer, USSD, and mobile money — all via Paystack.

Question 4

Can I get a refund?

Accepted Answer

Yes — within 7 days and if you've read less than 20%. Request from your library.

Question 5

How much do authors earn?

Accepted Answer

Authors keep 85% of every sale. Payouts are biweekly to a verified Nigerian bank account.

Question 6

What if someone uploads my book without permission?

Accepted Answer

Report it via our DMCA form. On confirmation, the book is removed, all earnings are transferred to you, and the offender is banned.

Question 7

Is my card information safe?

Accepted Answer

Yes — Paystack handles checkout. We never see or store your card details.

Question 8

How do I delete my account?

Accepted Answer

Go to your account settings and click Delete account. Your purchase records are retained for tax compliance.

Frequently asked.